A platform is a software framework that allows engineers to build upon it, decreasing development time. Platforms also allow teams to scale quickly by sharing computing resources. Platform Ops is the team responsible for curating, maintaining, connecting and securing a platform that provides DevOps, SecOps and NetOps with the tools they need to do their jobs.
The platform concept is so widespread that it can be difficult to pin down what exactly it means. It can encompass everything from a computer’s underlying hardware, like Intel x86 or ARM CPUs, to a web browser’s ability to accept third-party plug-ins. It can even refer to an entire system, such as a network of servers that support virtual machines or data centers.
One common view is that a platform is “multisided,” meaning it caters to multiple groups of users. This contrasts with a traditional business model, which usually targets one basic group of customers for every product. Examples include Toyota, which creates cars and sells them to drivers, or Adidas, which makes sportswear and sells it to athletes.
A second definition focuses on the ability to capture data from users. This data can be implicit or explicit, and it may be used to customize a user’s experience. For example, a website uses implied audience data by gathering analytics on what users are clicking on. This information is then used to serve up content and ads that appeal to those users. Platforms that collect explicit data, on the other hand, use it to personalize the user’s experience even more. This can be done by offering features such as chatbots, a personalized home page and targeted email. platform