Honda Financial Services is the division of the American Honda Motor Company that specializes in auto financing. The division offers auto loans and leases on Honda or Acura vehicles including cars, minivans, and SUVs. It also offers service contracts and a variety of other auto-related financial products. The division operates a customer service department that is available to answer questions and assist with resolving issues. Customers can call this number to discuss loan or lease terms, payment procedures, fees, and other account-related concerns.
The settlement resolves claims that Honda engaged in a pattern or practice of discrimination against thousands of African-American, Hispanic, and Asian and Pacific Islander borrowers whose auto loans it financed between January 2011 and July 14, 2015. On average, victims paid, on the order of $150 to over $250 more than they would have had they borrowed from another lender. Honda violated the Equal Credit Opportunity Act and other federal laws.
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